Return & Refund Policy

Last updated: May 18, 2026

Thank you for shopping with us.

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return or refund under the conditions below.

Returns

Customers may return eligible items within 14 days of receiving the order.

To qualify for a return, the item must:

• Be unused and in its original condition
• Be returned in the original packaging
• Include all accessories, manuals, and tags (if applicable)

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items cannot be returned or refunded:

• Digital products or downloadable content
• Personalized or custom-made items
• Gift cards
• Items marked as final sale
• Used or damaged items caused by the customer

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method within 5–10 business days.

Please note that your bank or payment provider may require additional processing time.

Shipping Costs

• Original shipping costs are non-refundable
• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos and order details.

We will arrange a replacement or full refund if the issue is confirmed.

Order Cancellation

Orders may be canceled before they are shipped. Once the order has been dispatched, cancellation is no longer possible.

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: support@lipler.pl
Website: lipler.pl